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Footbalance online Terms and Conditions

These Terms and Conditions for Footbalance System Ltd (hereinafter referred to as "service provider" or "Footbalance") webstore.

The webstore is owned and managed by the Footbalance System Ltd., Tammiston kauppatie 7B, 01510 Vantaa, Finland.

Use of the webstore is subject to acceptance of these terms and conditions. If you do not agree to the terms, you cannot place orders online.

Webstore user undertakes to:

  • to use the webstore in accordance with the instructions.
  • to self-correct information in any webstore registration form and change any incorrect information without delay.
  • to accept the order, delivery and return policies of your order.

The service provider is responsible for:

  • be presented for all e-commerce content.
  • amending, updating and correction to content and rules and may do so without notice to users.
  • accumulating customer data and the correct retention of said data
  • reporting of abuse to the authorities.

Purchasing and visitor tracking webstore:

Footbalance online store purchasing is secure. Any customer data we collect is transferred to a secure network connection (SSL encryption) Footbalance customer information system.

Use of cookies

We use cookies on our online store (the so-called. Cookie). A cookie is connected to the web site visit web browser to be stored in a text file, which allows site visitors to return and view content they may have generated in a website.

Cookies allow collected information to be used to produce targeted advertising.

Use of Cookies do not damage computers or files. The use of cookies can be turned off in your browser settings.

Privacy and data processing of e-commerce

Footbalance takes care of customer data in accordance with EU law and follows the standards for the safe handling and storage of data.

Login to your FitZone 3D profile

To log in, please use the same email address that you provided at the FitZone 3D scanning location.
FootBalance FitZone 3D is available in select European markets.

Forgot password

A FitZone 3D profile is required in order to log in. You can obtain a profile at one of our retail partners , where our insole moulding and scanning service is provided.

Forgot your password?

Please enter your email address in order to reset your password